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We spend hundreds of hours per year in Zoom. Our daily video meeting rhythm helps us to stay productive, happy and close-knit.Įach day, we huddle together via video chat, and the best tool that we’ve found for this so far is Zoom. While, we don’t have our meetings in a physical conference room, we do see each other every single day. We provide an inbox for customer service email collaboration, a knowledge base for self-service and training guides, and a reporting dashboard to help our customers scale appropriately.Īnd we do it all as an entirely remote team. We build customer support software here at Groove.
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Today, we’re sharing our favorite Zoom tips and tricks to help newly-remote teams get up to speed on video conferencing.
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As a 100% remote company, we rely on Zoom to communicate with our global team.
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